Refund Policy.

All deposits are non-refundable and non-transferable, as they secure your appointment time and contribute to the preparation of your customized service. We kindly require a minimum of 72 hours' notice for any cancellations or rescheduling requests to allow us the opportunity to accommodate other guests. Appointments cancelled or rescheduled with less than 72 hours' notice may be subject to a cancellation fee. By booking with us, you acknowledge and agree to these policies. If you have any questions or concerns, please don't hesitate to contact out tram.